on 31-07-2021 19:06
Hi
I've just moved my number to Virgin Media, and I'm unable to make any outgoing calls.
I can received calls, whatsapp etc but not calls.
unable to contact the support team, any help on this please?
Thanks
on 01-08-2021 10:24
Hi son123,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues with your mobile,
Can you confirm what date you requested the number port?
And what happens when you try to make a call?
Alex_Rm
on 01-08-2021 10:41
Hi
It was requested Saturday 31st. Got a txt message saying it was already port and the old one disconnected.
Message, whatsapp, and I received calls are fine but can't make any.
I dial and seems like its going to connect but there is a disconnect sound with all the outgoing calls
Thanks
on 01-08-2021 11:18
Hi son123, I'll send you a private message to confirm your mobile account details.
Cheers,
Corey C