on 09-11-2020 14:08
I keep getting a voicemail notification for my Virgin Mobile number every time I turn on my phone although there are currently no messages in my mailbox when I call voicemail. I have tried clearing the data in the Phone app but I still get the notification when I restart my phone. This is making me think this might be a service related issue as I have ignored some voicemails recently.
My handset is a Motorola One running Android 10, which does not have the option to turn off or permanently delete voicemail notifications, and I install the latest updates when they become available.
Answered! Go to Answer
on 09-11-2020 14:19
when I had this issue I left myself a new message and then deleted it and the notification went away
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on 09-11-2020 14:19
when I had this issue I left myself a new message and then deleted it and the notification went away
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 10-11-2020 18:44
on 13-05-2021 14:54
When I review and delete my voicemails, if i do this on WIFI Calling, the Android Notification icon never clears.
Workaround is to call myself from landline and leave a message then disable wifi calling and delete then it works.
Really annoying as my house in North Leeds has really bad signal so I have to rely on wifi calling!!!!
on 13-05-2021 16:32
Hi NeilG_UK,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your Voicemail issue.
I have been able to locate your account. To confirm when you listen to your voicemails do you save or delete them?
^Martin
on 13-05-2021 16:50
delete! as they are usually scammer [REMOVED] anyhow!
[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]
on 13-05-2021 16:58
Thank you for that. Do you currently have any voicemails you can try the save options to see if the notification stays after it?
^Martin