on 08-08-2021 14:11
I am trying to buy an additional sim only card for £6 per month
I have a TV Broadband landline bundle with an ooph unlimited sim car . I also still have a pay os you go sim. Virgin won't let me buy a £6 sim only due to failing credit check . Experian indicate I have Excellent Credit - No sence from operators just that they can't continue ?
on 09-08-2021 14:28
Hi garethfvetencer,
Thanks for posting and sorry to hear you've had some issues in getting a new SIM.
Sadly, we're not given the reasons as to why credit checks may fail, this isn't something we'd be able to give you additional information on.
Alex_Rm
on 09-08-2021 15:19
on 10-08-2021 16:16
We certainly appreciate your frustration with this garethfvetencer.
Can you confirm for me have you had any other credit check done within the last 30 days?
And how long have you had the existing Virgin Mobile SIM card with us?
^Martin
on 10-08-2021 17:17
I can confirm Experian check yesterday 996/999
Pay as you sim with virgin 15 years plus ish
on 11-08-2021 18:37
Thank you for that information.
What I will do is private message you so we can discuss this further.
^Martin