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Ph1lN
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Unable to access online account even after calling in

I've been trying to register to access my mobile account and apply a PAC code

When I go to the register page I get a blank question and so cannot continue.

I phoned in earlier in the week and set a question but that hasn't worked. 

Hope someone can help me resolve this soon. At this rate the PAC code will expire before I can use it. 😞

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David_Bn
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Re: Unable to access online account even after calling in

Good Morning Ph1lN

 

Thanks for your post and I'm sorry to see you've been struggling to get your PAC code from our team.

 

Have you managed to obtain the PAC code since your post or are you still seeking assistance?

 

Drop a response below and we'll seek to assist if this is still required

 

Kindest regards,

 

David_Bn

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Ph1lN
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Re: Unable to access online account even after calling in

Hi David_Bn,

 

I bit the bullet and queued on the phone for an hour. Got it sorted there. Thanks for getting back to me.

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David_Bn
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Re: Unable to access online account even after calling in

Thanks for letting me know.

 

Sorry we weren't able to answer you sooner. Do please feel free to come back to us if you have any further issues.

 

Kindest regards,

 

David_Bn

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