Unable to Make Outgoing Calls and Use Data

[rturner9819]

Hi,

For over a month now I haven't been able to make outgoing calls and use my mobile data outside of Wifi. I am able to Receive Phone Calls and Texting Both Ways Works Perfectly. I have spoken to the Whatsapp techinical Three Times and had two SIM replacements but it still hasn't resolved the issue. I have been told to call the higher technical team on 03454541111 but I cannot make phone calls and I live alone so have no other device to use. Please could I ask one of the team call me instead?

I would really appreciate a prompt resolution as this has gone on for far too long.

Thanks,

Rach

[Paulina_Z]

Hi @rturner9819,

Thank you for chatting to me via Private Message! I'm glad to hear that we've been able to have your issue resolved!

If there's anything else we can do to help, please let us know. We're here to help. 🙂

Thank you.