Is it possible to get a bill from September 2017 if I e mail virgin?
I have lost a phone number that I now need back.
Anyone who works for virgin know if they keep the bills incase they are required?
Thanks for the message
Can you confirm if this is regarding a Media or Mobile account?
it's the mobile phone. the one that shows the numbers you phoned or texted.
pdf files only go back to November 2017 at the moment which is 2 years.
This would be correct, we can go back 2 years on our system but on the online account it's 1 year.
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