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Transferring a number to new virgin account

Kane57
Joining in

I am currently still in contract with 3 which ends next month, can I still transfer my old 3 phone number to my virgin SIM card ? Virgin account now 2 months old ? 

I know I would have to request a code from three when my contract ends 

9 REPLIES 9

enlli
Very Insightful Person
Very Insightful Person

Yes, you can transfer in at any time.

Once issued PAC codes are valid for 30 days. Make sure your 3 account is live when you PAC as you can't transfer from a closed account.

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Great, thanks for the info ! 

Kane57
Joining in

Which network do Virgin use ? I heard it was EE but also heard they were merging with O2 

 

kind regards 

enlli
Very Insightful Person
Very Insightful Person

Neither. New accounts are on Vodafone and will be for some time.

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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Kane57.

 

Welcome back to the community page, thank you for posting on here.

 

I can see that you have had help with your query.

 

Do you still need further help or have you completed this now?

 

Look forward to your response.

Hayley
Forum Team



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Hi issues are not resolved yet, I want to try a few recommendations that have been suggested, if still no joy I will contact Virgin 

 

thansk 

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Okay @Kane57.

 

Thank you for letting me know 🙂

 

I hope you do get the resolve that you are looking for.

 

You know where we are if you need us.

 

Hope you have a lovely day.

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Sorry this issue is sorted now regarding my mobile account 

 

thanks 

Kane 

Hi Kane57,

 

We're glad to hear this has been resolved for you. 

 

^Martin