My old O2 mobile number has now switched off, however, the number has not yet fed through to my new Virgin SIM as yet.
New VirginMobile SIM has been in the phone for around 2 hours.
Message on phone states 'Network locked SIM card inserted' and requests a 'SIM network unlock PIN' to unlock or dismiss.
Question is - how long should the transfer take, and is there any other information I require with regard to the SIM card (I wasn't given any additional codes).
Any help gratefully received.
Go to Answer
Sounds like your phone is locked to a network and needs unlocking
Where was it purchased and on what network
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