on 04-07-2021 09:12
Traded up phone. Posted old phone back with package and return label on 28th delivered 30th. Just got email saying not received. I have the proof
on 05-07-2021 10:02
Good morning @iansc1971
Welcome back to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your trade in and trade up.
What confirmation of sending the phone do you have? Is there a tracking number?
Kind regards,
Zak_M
on 05-07-2021 12:10
on 05-07-2021 12:30
Thank you for coming back to me.
Glad to hear that it was received safe and sound.
They company that deal with the the trade ups and trade in will provide you with the reasons they have offered this price.
Kind regards,
Zak_M