on 26-08-2022 18:52
I took out a new mobile contact with virgin last week, I moved over from EE. The agent told me I could trade in my phone and receive an additional £180. I haven’t received any information so called and was told this was only for trade ups of existing customers. It doesn’t say that on website. Can someone advise please
Answered! Go to Answer
on 26-08-2022 18:57
Hi @GelFor
Thanks for posting on our community forum and a big warm welcome with this being your first post!
Everything on Trade Ups can be found here and if you enter the IMEI number of your device the page will let you know if you're eligible for the trade up. Can you give it a try and let me know how you get on please?
Regards
on 26-08-2022 18:57
Hi @GelFor
Thanks for posting on our community forum and a big warm welcome with this being your first post!
Everything on Trade Ups can be found here and if you enter the IMEI number of your device the page will let you know if you're eligible for the trade up. Can you give it a try and let me know how you get on please?
Regards