Menu
Reply
  • 2
  • 0
  • 0
JohnAlanDyson
Joining in
104 Views
Message 1 of 3
Flag for a moderator

Texting

I have a concern where I discover occasional text messages have either not been delivered or received. I am awaiting a replacement SIM but my present SIM is less than a year old so is unlikely to be the problem. Most texts are sent from home where mobile reception is excellent with full bars and 4G. Am I just unlucky? 

0 Kudos
Reply
  • 1.02K
  • 38
  • 50
Forum Team
Forum Team
51 Views
Message 2 of 3
Flag for a moderator

Re: Texting

Hi JohnAlanDyson

 

Welcome to our community forum pages and thank you for posting.

 

We are sorry to hear that you have been experiencing issues with text messages. We appreciate that this must be frustrating and you'd like to resolve this as soon as possible.

 

Have you received your new SIM as of yet? Has this resulted in any improvement at all? 

David_Pn
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply
  • 2
  • 0
  • 0
JohnAlanDyson
Joining in
13 Views
Message 3 of 3
Flag for a moderator

Re: Texting

Many thanks for your reply. The new SIM arrived quickly. However, since installing it I am aware of one message sent by a friend that I didn't receive. 

0 Kudos
Reply