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Texting issues

Last 3 days been experiencing texting issues, I used to get a text from bank when using on line banking but they are not arriving straight away, this then causes me to be blocked getting on line because of numerous tries. I then get about 7 texts all at once the following day. Also I’m being charged for international texts for local UK texts?.? Not all texts I send get there plus don’t always get texts sent to me, what’s going on.

Have tried talking to Virgin but they never call me back ?? Have tried removing sim, reset network settings still the same.

Any help much appreciated

Thanks in advance

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