Can’t send or receive text messages , stopped working when we arrived in Ireland ,
back in uk now ,still won’t send or receive ..help Samsung galaxy j3
Thank you for taking the time to get in touch.
Really sorry to hear you're having some problems with your mobile.
Have you managed to get this sorted since your post.
If not can you confirm whether it's only text messages you're having a problem with? Are your calls and data working?
Are you able to perform a manual network search?
Look forward to hearing from you,
Hi, I can do a manual network search, I go on to sms, messenger , email etc ,it loads , but soon as I go to reply, or read email , it logs off, saying app stopped working.
Thanks for confirming.
Do you have an alternative handset you can pop your sim card into? If you can please give it a go and see if the same problem happens, if it does then this would indicate there's a problem with your handset.
Sim works fine in another handset .