Menu
Reply
  • 7
  • 0
  • 0
cricey
Joining in
257 Views
Message 1 of 5
Flag for a moderator

Text not sending

Can’t send or receive text messages , stopped working when we arrived in Ireland ,

back in uk now ,still won’t send or receive ..help Samsung galaxy j3 

0 Kudos
Reply
  • 766
  • 34
  • 68
Forum Team
Forum Team
231 Views
Message 2 of 5
Flag for a moderator

Re: Text not sending

Hi cricey, 

 

Thank you for taking the time to get in touch. 

 

Really sorry to hear you're having some problems with your mobile. 

 

Have you managed to get this sorted since your post. 

 

If not can you confirm whether it's only text messages you're having a problem with? Are your calls and data working? 

Are you able to perform a manual network search? 

 

Look forward to hearing from you, 

 

Hetty_R
0 Kudos
Reply
  • 7
  • 0
  • 0
cricey
Joining in
214 Views
Message 3 of 5
Flag for a moderator

Re: Text not sending

Hi, I can do a manual network search, I go on to sms, messenger , email etc ,it loads , but soon as I go to reply, or read email , it logs off, saying app stopped working. 

0 Kudos
Reply
  • 766
  • 34
  • 68
Forum Team
Forum Team
189 Views
Message 4 of 5
Flag for a moderator

Re: Text not sending

Thanks for confirming. 

 

Do you have an alternative handset you can pop your sim card into? If you can please give it a go and see if the same problem happens, if it does then this would indicate there's a problem with your handset.

 

Look forward to hearing from you, 

 

Hetty_R
0 Kudos
Reply
  • 7
  • 0
  • 0
cricey
Joining in
173 Views
Message 5 of 5
Flag for a moderator

Re: Text not sending

Sim works fine in another handset . 

0 Kudos
Reply