I'm currently in the Marbella area of Spain and whilst i can make / receive telephone calls I can't receive / send a text or get internet access. I've tried all the solutions that you have mentioned on your website like manually searching for a provider, switching phone off and removing battery and ensuring roaming is switched on etc. Can you please get in touch to resolve.
There is nothing to resolve this until you get home. There are numerous posts on here with the same problem but apparently not Virgins fault. France, Spain, Cyprus, this list goes on. Customer service will NOT help