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Switching to 4G

DimwitFlathead
Joining in

on ‎29-11-2021 09:09

This is interesting.
I got the same message and assumed it would be *end* of November before this switch to 4G would take place.

Mine has not happened yet either.

Am I to take away from all that was said on this thread that all and sundry need to call VM to action this change?

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3 REPLIES 3

Paul_DN
Forum Team
Forum Team

on ‎29-11-2021 09:36

Hi DimwitFlathead,

Thank you for reaching out to us in our community and welcome back, I would advise calling so we are able to check you are using the correct Sim and that the package you are on is with the range we can upgrade and if not discuss your options?

Regards

Paul.

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DimwitFlathead
Joining in
In response to Paul_DN

on ‎29-11-2021 09:40

Did someone just trim this thread?
I thought I had replied to a longer thread where an earlier post contained some useful information.
One of them also had the number in it that I need to dial.

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Paul_DN
Forum Team
Forum Team
In response to DimwitFlathead

on ‎29-11-2021 10:25

Hey DimwitFlathead,

 

Thank you it was there, you can speak to our Mobile team on either 789 from the mobile or 0345 600 0789 from any other phone? 

 

Regards

 

Paul.

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