on 22-04-2022 13:42
Cant get a signal stronger than H for the past 3 month, can't load webpages, I have come to the point were even phone calls are dropping mid call or the other person can't hear me everything was brilliant up until January tried everything already posted on the forums as it stands upon the end of my contract I will be moving elsewhere unless it gets rectified
Answered! Go to Answer
on 22-04-2022 16:24
Thanks for coming back to us @ryearmy, we are working with Vodafone on these issues but we dont have any timescales on when this will be resolved.
You maybe better transferring to another provider to resolve your signal issues.
Thanks
Steven_L
on 22-04-2022 13:54
Hey @ryearmy,
Welcome back to the community and thanks for taking the time to post.
I'm sorry to hear that you're having issues with your mobile signal.
Is this happening everywhere you go or is it in one specific place that this is happening?
Is this affecting your data, calls and texts?
Regards,
Steven_L
on 22-04-2022 13:58
on 22-04-2022 14:00
Everywhere I go both indoors and outdoors it affects calls and internet connectivity it as took me 5 minutes to read and reply to this message it's frustrating to say the least. As mentioned it was great until January
on 22-04-2022 14:04
on 22-04-2022 14:37
12 months ago but even my son's got the same issue in a different handset I have heard rumours that you are now using Vodafone masts my previous operator who I left due to these said issues
on 22-04-2022 14:42
Thanks for coming back to us @ryearmy, I can confirm that we are now using the Vodafone network after migrating from EE.
Regards,
Steven_L
on 22-04-2022 15:20
So what does that mean now for customers like me who are no longer receiving what they was promised
on 22-04-2022 16:24
Thanks for coming back to us @ryearmy, we are working with Vodafone on these issues but we dont have any timescales on when this will be resolved.
You maybe better transferring to another provider to resolve your signal issues.
Thanks
Steven_L
on 22-04-2022 16:46