on 02-08-2021 19:14
I have received a text saying that I have hit my spending cap. I have unlimited data, texts and minutes. I can not see if I have made any premium calls in my account
on 03-08-2021 08:11
I can not access my mobile account. Also I have received a text saying I have reached my spending cap, when I have unlimited data, texts and minute
s
on 03-08-2021 19:23
Hi Triefus,
Thanks for your post and welcome to our forums 🙂
I am sorry to hear you are receiving this, have you made any changes to your package?
Does the message give you the option to unsubscribe?
Zoie
on 04-08-2021 08:57
Thanks for getting back to us Triefus,
Can you confirm what happens when you try to access your account?
Any error messages?
Can you send a screenshot of the error?
Alex_Rm