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Sony xperia x - call settings

I was trying to block a caller and seem to have blocked all calls to and from my phone. When I put my password in I get the message call settings error "unexpected response from network". I am on holiday so not on the normal virgin network, i can still send and receive texts ok.

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Re: Sony xperia x - call settings

Hi cazgaz,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your phone settings.

If you are able to access the internet, first go to our online Phone Fix site, as this may be able to provide help on how to reset your phone.

If you are still having an issue with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.


Kind Regards,


Virgin Media Forum Team

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