Menu
Reply
kateascatherine
  • 8
  • 1
  • 0
Tuning in
184 Views
Message 1 of 4
Flag for a moderator

Sms just started failing to send

My new Samsung a41 will no longer send sms texts. I am not over limit not over credit limit I have put correct message  centre number in and turned off and on battery optimisation same with messages app. And turned phone off and on.

It worked yesterday !

I have also uninstall and reinstalled sms app

I have been with Virginia for years but cannot find help online nor via 789

I can receive texts ok but my parents can only use text.And can't cope with anything new.

0 Kudos
Reply
Gareth_L
  • 6.49K
  • 401
  • 722
Forum Team
Forum Team
127 Views
Message 2 of 4
Flag for a moderator

Re: Sms just started failing to send

Hi kateascatherine

Sorry to hear this is happening and thank you for bringing this to our attention 

How are things looking now?any update on sending texts?

Let me know so I can help 

Gareth_L

0 Kudos
Reply
kateascatherine
  • 8
  • 1
  • 0
Tuning in
122 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: Sms just started failing to send

All sorted now thanks to Yr team

0 Kudos
Reply
Gareth_L
  • 6.49K
  • 401
  • 722
Forum Team
Forum Team
118 Views
Message 4 of 4
Flag for a moderator

Re: Sms just started failing to send

That's great news kateascatherine

If you need any more help, please let us know 

Gareth_L

0 Kudos
Reply