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Sim problems

Joining in

Hi having several problems since using Virgin sim.
Incorrect telephone number showing on "my number"
Can't use Safari using mobile data but other apps work ok even when there's a strong signal.
Wi-Fi calling when I'm at home won't work phone will only use weak mobile signal so telephone calls are really poor.
All used to work perfectly before changing over to Virgin sim.
Tried removing and reinserting sim several times, turning phone off and on etc. no change. All settings seem correct on my iPhone


Forum Team
Forum Team

Hi UKblue

Thanks for posting and welcome to the community.

Can you do this for me on the handset - settings, phone, my number. Then edit it to ensure it's the correct one.

I will PM you now to check on the WiFi calling


Forum Team

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