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stellabreathnac
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Sim permanently locked

I am trying to move to a new sim card but my phone bought in virgin shop says slot is permanently locked
No idea why i have got unlock number but no where to put it in
I have rung virgin several times rung alcatel and rung my new sim Company
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Jomodu
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Re: Sim permanently locked

I think your phone will be locked to the provider of the first sim card you used eg VM. Most people in this situation have to contact EE to unlock a phone that is locked to VM. It costs £8-9. Once done, you can put in a fresh sim card from whatever provider you use. I dont understand why VM wont do this but they dont.

 

 

 

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Forum Team (Retired) Rich_B
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Re: Sim permanently locked

Hi stellabreathnac,

 

Thanks for posting.

 

I've replied to your post here.

 

Please respond to me on that to avoid confusion.

 

Thanks


Rich
Forum Team

Can make calls, but no data? Check your "Virgin Mobile APN settings"

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