Menu
Reply
  • 1
  • 0
  • 0
jogrewks
Just joined
63 Views
Message 1 of 2
Flag for a moderator

Sim not working

I got a new iPhone 5 days ago. Yesterday my phone said 'sim not working' so now I cannot receive any calls or messages. I have contacted to get a replacement sim. Apparently it takes from 3-5 days to get a replacement. This is not great when I need my phone for work. Has anyone else had problems with this?
0 Kudos
Reply
  • 8.23K
  • 261
  • 568
Forum Team
Forum Team
27 Views
Message 2 of 2
Flag for a moderator

Re: Sim not working

Hi jogrewks,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that there's been a delay with your replacement SIM card delivery. Have you received the SIM card yet? Has this been activated and is the mobile service working for you now?

If you are still having an issue with this, please send me a private message by clicking this link: PM me here and provide the following details:

  • Full name on the account
  • Mobile number

 

* For other forum users reading this, please only PM me if I have asked you to first.

 

Kind Regards,

Terri

Virgin Media Forum Team

 


Running out of data? Check out our top Mobile data tips


0 Kudos
Reply