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Daripa1963
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Sim not provisioned

Seems I'm by some margin not the only person to have this issue. Just got a replacement SIM, popped it into a Note 20 Ultra -  'Sim not provisioned.' 

This is the only network where this happens. Why is that? Please help rectify this issue.

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Tom_F
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Re: Sim not provisioned

Hi Daripa1963, thanks for getting in touch - sorry to hear you've encountered this problem.

 

I'd like to take a look and see what we can do to help. Please look out for my PM (the purple envelope) and get back to me when you can.

 

Tom 

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Tom_F
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Re: Sim not provisioned

Thanks for getting back to me Daripa1963 - sorry that the SIM wasn't activated as it should have been.

 

If there's anything else we can help with please don't hesitate to get back in touch. 

 

Tom 

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