Menu
Reply
Shazsupra
  • 1
  • 0
  • 0
Joining in
231 Views
Message 1 of 2
Flag for a moderator

Sim not provisioned

Hi I recently lost my sim and got a replacement. However I don't get asked for a pin when inserted and just get sim not provisioned. Ive also tried it in other handsets with the same issue?

 

Can you help please?

0 Kudos
Reply
Martin_N
  • 6.21K
  • 258
  • 367
Forum Team
Forum Team
154 Views
Message 2 of 2
Flag for a moderator

Re: Sim not provisioned

Hi Shazsupra,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your SIM card. 

 

Can you confirm if the SIM card has been activated? Have you been able to try the SIM card in another handset? 

 

^Martin

0 Kudos
Reply