Sim in Hot Spot

[StephenF1Fan]

I use my sim in a mobile hot spot - not on a phone - how can I activate it.  All the instructions appear to need a phone do activate the sim.  Please help !!

[Paul_DN]

Hi StephenF1Fan,

Thank you for reaching out to us in our community and welcome, sorry to hear your having issues setting up a Sim for Mobile Data purposes, I was able to locate an account for you with the details we have.

Is the Sim part of your Media package or is this a separate Sim you have purchased?

Regards

Paul.

[StephenF1Fan]

Hi Paul,  thanks for getting in touch.

I have the Unlimited SIM as part of my Oomph package.

It was working fine, then they sent a new sim which appears to need a phone to activate

I only use the sim in a mobile hot spot as I have a Mobile phone through work

[BenMcr]

You might be able to send the activation text through the hotspot's web interface. What hotspot device are you using?

[Paul_DN]

Hey StephenF1Fan,

I have now managed to locate your account and will be happy to get you up and running and activate you Sim, I will invite you into a private chat so we can clear security, when you receive the invite click the purple envelope to accepts?

Regards

Paul.

[StephenF1Fan]

Thank you Paul,

I am using a Hauwei F65E  Mobile WiFi unit

[Paul_DN]

Hi Stephen,

So I can help and get your Sim activated please respond via the private chat by clicking on the purple envelope?

Regards

Paul.

[StephenF1Fan]

Hi Ben,

I am using the Huawei F65E Mobile WiFi unit

[Paul_DN]

Hi Stephen, please try rebooting the device?

regards

Paul.

[StephenF1Fan]

2 MINS Please