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Sim failure

cb007
Joining in

on ‎06-01-2022 21:59

upgraded to 13pro and using my original sim since a week ago with no problems but today I keep getting a pop up saying SIM FAILURE. I lose 4g data and service. 

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3 REPLIES 3

Zach_R
Forum Team
Forum Team

on ‎07-01-2022 08:56

Hi @cb007,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry to hear that you're having some problems with your mobile service and SIM card lately. Are these ongoing today? If so, can you confirm what diagnostics and troubleshooting you've performed thus far in an effort to remedy this?

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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cb007
Joining in
In response to Zach_R

on ‎07-01-2022 15:16

No problems as yet today. 

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Zach_R
Forum Team
Forum Team
In response to cb007

on ‎07-01-2022 16:02

Hi @cb007,

Thank you for the update, I'm glad to hear that things have improved now for you.

Please do let us know if there's anything more that we can assist you with at all.

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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