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mummy2309
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Sim card not working

My sons sim card isn't working on his phone

Phone is unlocked used my Vodafone sim in it hubby's 02 sim n daughters gifgaff sim in the phone no problem put my sons sim in it and nothing at all he's had problems with the service for a few months virgin sent a new sim out in the post n still nothing

We have factory reset the phone done all updates etc

Can anyone give any advice 

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Serena_C
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Re: Sim card not working

Hi @mummy2309

 

Welcome to our Community Help Forums 🙂

 

Thank you for making your first post regarding your sons SIM card issue, sorry to hear that he is having issues with the SIM card not working. 

 

I am going to send you a private message on here now so that I can take a look at the account and get this SIM card issue sorted for you. Please keep an eye out for my message.

 

Thanks,

 

Serena

 

 

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