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Sim card issues

Jacquisg
Joining in

Samsung a40, I have for the past few days been struggling to receive calls. My phone keeps showing sim data refreshing and now tells me not commented to network and I am getting no signal on the bars. Have tried to reset the access point names and removed and cleaned sim card but now just shows  not connected to network. I really need help please.

2 REPLIES 2

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Jacquisg,

Thanks for your post and welcome to the community!

Sorry to see you're facing issues.

From checking our service there doesn't seem to be any settings that would contribute to the issue.

I'll drop you a PM so we can go through some further details.

Cheers,

Kain

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for your cooperation over PM Jacquisg,

Once you receive your SIM replacement let us know whether your service is back to normal!

Take care,

Kain