Sim card hasn't arrived

[abbyccollins]

I ordered a sim on 31/07/22 and it hasn't arrived yet, but I have been charged already for the month. I'd like a refund for the week of no service and an update on when my sim card will arrive.

[Steven_L]

Hey @abbyccollins,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your sim card, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L