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Sim activation

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garjay
On our wavelength

on ‎14-08-2022 15:13

Will my sim activate automatically when I replace the old one as it seems to be stuck on emergency calls only. 

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Carley_S
Forum Team
Forum Team

on ‎14-08-2022 15:35

Hi @garjay

Welcome back to the community. 

Sorry to hear you're having issues with activating your SIM.  You should have received instructions on how to activate this. For the steps on how to activate your new SIM you can check here.

Please let me know if that has been successful or if you have any further questions or issues. 

Here to help 🙂
Virgin Media Forums Agent
Carley

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Carley_S
Forum Team
Forum Team

on ‎14-08-2022 15:35

Hi @garjay

Welcome back to the community. 

Sorry to hear you're having issues with activating your SIM.  You should have received instructions on how to activate this. For the steps on how to activate your new SIM you can check here.

Please let me know if that has been successful or if you have any further questions or issues. 

Here to help 🙂
Virgin Media Forums Agent
Carley
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