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Sim activated today

Dereklad
Fibre optic

on ‎21-12-2021 11:25

Hello people ive just switched from three to virgin and brought my number over.phone is working fine but no internet.does this take time to be set up properly with internet.just asking because im screwed without internet.

im in b92 8nw area

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..
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enlli
Very Insightful Person
Very Insightful Person

on ‎21-12-2021 11:53

Check your phone has the correct APN settings for Virgin

https://community.virginmedia.com/t5/Virgin-Mobile/APN-settings-for-data/td-p/3597569

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Dereklad
Fibre optic

on ‎21-12-2021 12:06

Ok thanks.but you know what.an hour after activation my internet has just magically switched on.so hopefully ill be allright.

wow had me sweating,life without internet on iphone would be a horror story.

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..

Kath_F
Forum Team
Forum Team
In response to Dereklad

on ‎21-12-2021 12:12

Hi Dereklad, 

Thanks for your post and apologies to hear you were having an issue with using your data on your phone after the number switch. 

I'm glad things seem to be working for you now. Sometimes things may just need a little longer or a reboot to push things in to working. 

If you have any further issues, pop back here and let us know. 

Take care, 

Kath_F ✨
Forum Team

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