Sim Not Pnroviosned for Voice call

[aneerkadir]

I have received my New sim recently but after putting the sim in the phone says 'Sim not provisioned for Voice call'

Please help. Its been nearly 3 weeks its like that.

[Hayley_S · Accepted solution]

Hello @aneerkadir,

Welcome to the community page, thank you for posting on here.

I am sorry to see that your new sim is not working.

I will send you a private message so I can look into your account and help you further.

Please look out for a plum envelope at the top right of your screen.

Many thanks,