Menu
Reply
  • 3
  • 0
  • 0
Kry1999
Joining in
157 Views
Message 1 of 6
Flag for a moderator

Sim Blacklist

Hi,

So i blocked my sim as my phone was lost. Have now got my phone safe and have contacted virgin through my friends phone and have been my sim is removed from the blacklist and should work again.

However sim still wont work- says it isnt provisioned?

How long should it take for my sim to be active again? 

Thank you

 

0 Kudos
Reply
  • 3
  • 0
  • 0
Kry1999
Joining in
153 Views
Message 2 of 6
Flag for a moderator

Re: Sim Blacklist

It's only showing as unknown in my sim card manager

 

 

0 Kudos
Reply
  • 1.76K
  • 94
  • 178
Forum Team
Forum Team
79 Views
Message 3 of 6
Flag for a moderator

Re: Sim Blacklist

Hi Kry1999,

 

Thank you for reaching out to us in our community, I am sorry to see you have been having issues getting your sim card unblocked now you have found your phone.

 

Have you now managed to get this resolved since your last post on Saturday?

 

Regards

 

Paul.

0 Kudos
Reply
  • 3
  • 0
  • 0
Kry1999
Joining in
54 Views
Message 4 of 6
Flag for a moderator

Re: Sim Blacklist

Hi Paul,

Nope it is still blocked.

Thank you

Christy

0 Kudos
Reply
  • 1.76K
  • 94
  • 178
Forum Team
Forum Team
29 Views
Message 5 of 6
Flag for a moderator

Re: Sim Blacklist

Hi Christy,

 

Thank you for coming back to me with an update, I would like to help, to do this I will invite you into a private chat, I will send you an invite shortly, Please click on the purple envelope to accept.

 

Kind regards

 

Paul.

 

 

0 Kudos
Reply
  • 1.76K
  • 94
  • 178
Forum Team
Forum Team
28 Views
Message 6 of 6
Flag for a moderator

Re: Sim Blacklist

Hi Christy,

 

Thank you for coming back to me with an update, I would like to help, to do this I will invite you into a private chat, I will send you an invite shortly, Please click on the purple envelope to accept.

 

Kind regards

 

Paul.

 

 

0 Kudos
Reply