Menu
Reply
  • 2
  • 0
  • 0
mb2019
Joining in
284 Views
Message 1 of 5
Flag for a moderator

Settings for new phone

I think I deleted the virgin mobile texts setting up my new phone - do they need to be present. New can't send any texts!

0 Kudos
Reply
  • 421
  • 19
  • 81
wonkotsane
Fibre optic
268 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Settings for new phone

No, you just need to read and delete the configuration texts. Call customer services and ask them to resend the configuration messages.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
  • 19.16K
  • 1.67K
  • 4.2K
Superuser
Superuser
239 Views
Message 3 of 5
Flag for a moderator

Re: Settings for new phone

could take a look at -> https://www.virginmedia.com/help/virgin-mobile-phone-settings or as wonkostane said could give customer services a call not sure if these settings are still valid -> https://www.teamknowhow.com/discover/discover/virgin-mobile-apn-settings



--------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up on kudos. If someone's solved your problem, why not mark their message as an Accepted Solution, but only do this once issue has been resolved.
  • 40
  • 2
  • 7
Cadman
Dialled in
228 Views
Message 4 of 5
Flag for a moderator

Re: Settings for new phone

HI, try this it worked for me.

Text - 'All' to 789922 and follow the install instructions.

this should download all Virgin settings. 

 

  • 2
  • 0
  • 0
mb2019
Joining in
220 Views
Message 5 of 5
Flag for a moderator

Re: Settings for new phone

all resolved - Virgin sent a partial apn message so resent and all fine
thanks for all advice
0 Kudos
Reply