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chrishard80
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Set up wifi calling

How do I get Virgin to enable wifi calling on my account? I have 2 sims, one is on o2 one is virgin. The virgin one won't do wifi calls,my phone is set up to make them and makes them fine on o2. Thanks

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chrishard80
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Re: Set up wifi calling

Just add here I'm on a uk galaxy s10 that I previously used on o2.

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Hayley_S
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Re: Set up wifi calling

Hello @chrishard80,

 

Welcome back to the community page, thank you for posting on here.

 

I am sorry about the issues you have been having with your WiFi Calling.

 

I have managed to locate your account using your forums details, I can see you called us yesterday.

 

Do you still need help with this? 

 

Look forward to hearing back from you.

Hayley
Forum Team



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chrishard80
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Re: Set up wifi calling

After changing sim cards and resetting the phone, I managed to get wifi calling to work for 1 hour. Then it stopped again. I have decided to move on to a different network as sadly the Vodafone network you use for me just isn't viable where I live.

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Robert_P
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Re: Set up wifi calling

Really sorry to hear you're leaving us chrishard80, although we're disappointed to see you go we wish you all the best with your new provider.

 

Rob

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