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sane121
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Security question flawed

Never been able log into mobile account online as asks mother's maiden name which is only 4 letters, answer requires minimum of 6. so long ago since setting account up not sure if actually registered or put something random in. Can this be reset.

Thank you for any help

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Ryan_N
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Re: Security question flawed

Hi sane121, 

 

Thank you for your post. 

 

Apologies for the inconvenience which has been caused here. What I can do is send you over a private message where I can ask extra security questions which would then allow me to reset this 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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