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Screeching when ringing number on virgin sim

Arvind
On our wavelength

Having this screeching sound when ever i am  calling and lasts until call is picked up

Can anyone tell me what the reason could be

 

 

18 REPLIES 18

Arvind
On our wavelength

Hi kath

Replaced my new sim and tried still the same

I have a recording where can i send

Sofia_B
Forum Team (Retired)
Forum Team (Retired)

Thanks for getting back to us @Arvind

 

I'm so sorry to hear the issue persists, I appreciate this is super frustrating and we apologise for any inconvenience caused. 

 

To confirm, have you tried this sim in another device? Does the same issue occur? 

 

Let us know. 

 

Thanks, 

Sofia
Forum Team



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Arvind
On our wavelength

Hi Sofia 

 

I have tried this still same

Sofia_B
Forum Team (Retired)
Forum Team (Retired)

That's so strange, I'm so sorry about that. 

 

Are you able sign in here to check if there's any known issues in the area that could be causing this? 

 

If nothing is listed, please let us know and we'll advise further. 

 

Thanks, 

 

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Arvind
On our wavelength

nothing listed

 

 

Arvind
On our wavelength

Problem with my sims continues now one of the sim has screeching sound when on a call

Hi @Arvind

 

Thanks for the reply

 

Is this all calls? Could you try the SIM in a different device and see if the problem continues please?

 

Regards

Travis_M
Forum Team

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Arvind
On our wavelength

This on 3 occasions in 3 days and different numbers rang

I have swiched sim on different hand set same.

I have already had replacement sim on my oomph pcakge.can we replace other other 2 sims

Hi @Arvind 

 

I'm going to drop you a private message now, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs