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cazzaD1 · ‎09-03-2022

I can’t send messages to SMS numbers to enter competitions

BenMcr · ‎09-03-2022

Can you give some more details? What happens when you try?

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I work for Virgin Media - but all opinions posted here are my own

BenMcr · ‎09-03-2022

Can you give some more details? What happens when you try?

**********************************
I work for Virgin Media - but all opinions posted here are my own

Kain_W · ‎09-03-2022

Hi cazzaD1,

Thanks for your post and welcome to the community!

Sorry for any issues faced, can I ask whether you have a spend cap set against your number?

Also is it just one SMS number or multiple that you're facing problems with?

Thanks,

Kain

enlli · ‎09-03-2022

If the competition numbers are chargeable you may find your spending cap is set to £0 or too low.

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