on 20-02-2023 20:21
My SIM card has stopped working. Have taken it out, reset network settings but nothing working. Other SIMS are working.
on 20-02-2023 20:29
Hi Fenoni79,
Thanks for posting and welcome to our community 🙂
Thank you for the checks you've done already, can you confirm if you have any signal at all?
Alex_Rm
on 21-02-2023 07:48
No I have no signal
on 21-02-2023 07:56
Hi,
I need this issue resolved asap. I have no signal therefore unable to be contacted. I’m have an elderly mother that I need to have contact with. I am leaving for work so won’t have any WiFi. I presume I need a new SIM so if this can be sent out asap.
Thanks,
Fiona
on 21-02-2023 08:12
Morning Fiona,
Can you confirm for me if you have no signal in just one location or all?
Alex_Rm
on 21-02-2023 08:20
No signal in all locations
on 21-02-2023 08:23
Thank you for confirming!
so I can help further I'll need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)
Alex_Rm
on 21-02-2023 08:25
There is nothing showing in my inbox
on 21-02-2023 09:07
Thanks for joining me over private message Fenoni79,
Glad I was able to help.
Alex_Rm