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DJ99
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SIM not working Help urgently needed

Hi,this is my third sim sent by VM and it is not working. Spent alot of time on the phone to try to get the DD sorted.Im still getting billed for a sim I cant use, any help please.

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DJ99
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Re: SIM not working Help urgently needed

Got an email for VM saying I owe them 2 months of missed payment,I have tried three times with 3 differnt sims sent, checked the DD but still no service. Worried about how this will affect my CR

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Emma_C
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Re: SIM not working Help urgently needed

Hi DJ99, 

Really sorry that you're having some issues with your SIM as well as being sent bills. 

I'd love to have a closer look at what's been going on for you, to do this I'm going to pop you a personal message and grab some details. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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