Re: SIM network PIN blocked. Enter SIM network PUK
Thanks for reaching out and welcome to our community.
I appreciate you letting us know that you're having trouble using your current Virgin Mobile SIM on your new Samsung S7. Good job on trying to retrieve this on your online account and I understand that it didn't work.
Do you still have the SIM pack when you get this new shiny purple SIM? If not, we'd be more than happy to look into this further and we can do this via online chat.