on 16-01-2022 16:29
I recently changed fom pay as you go to the cheapedt plan,which I am paying by direct debit. i am concerned that my SIM will cease to on work on Jan 20 as indicated in the original email. has the fact I am now on this plan mean I can continue to use the same Sim or will I have to order a new one?
Thanks in advance for any help.
on 16-01-2022 16:34
Hey Ralphie2
Thanks for your post and done worry we can get this looked at
The Sim will have moved over now and remain active
But let me check this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 18-01-2022 09:35
Hello Ralphie2
Thanks for those details
Just to put your mind at rest
The Sim you have is now not set to close and we will remain active
Gareth_L
on 18-01-2022 12:37
Hello, Gareth L.
Many,many thanks for your reassurance.
Best wishes
Ralphie2
on 18-01-2022 12:42
All the best to you too Ralphie2
Gareth_L