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SIM due to expire?

Ralphie2
Joining in

I recently changed fom pay as you go to the cheapedt plan,which I am paying by direct debit. i am concerned that my SIM will cease to on work on Jan 20 as indicated in the original email. has the fact I am now on this plan mean I can continue to use the same Sim or will I have to order a new one?       

Thanks in advance for any help.

 

4 REPLIES 4

Gareth_L
Forum Team
Forum Team

Hey Ralphie2

Thanks for your post and done worry we can get this looked at 

The Sim will have moved over now and remain active

But let me check this for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

Gareth_L
Forum Team
Forum Team

Hello Ralphie2

Thanks for those details 

Just to put your mind at rest 

The Sim you have is now not set to close and we will remain active 

Gareth_L

Hello, Gareth L.

Many,many thanks for your reassurance. 

Best wishes 

Ralphie2

All the best to you too Ralphie2

Gareth_L