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SIM card showing no service - Guernsey

Andy_J
Joining in

Hi team,

I have a VirginMedia SIM in my iPhone and have the same SIM and account for years with no issues. 

Normally when I arrive in a different country/region my SIM automatically selects the best network. 

Today I arrived in Guernsey and my phone continually shows No Service. I’ve tried rebooting it several times and also trying to manually select a network (which it won’t sonnet to). My account and phone allow roaming. 

Any ideas anyone as it’s going to be a pain not being able to phone, text or use internet when I’m on the island? 

 

Thanks. 

 

Andy J

1 ACCEPTED SOLUTION

Accepted Solutions

enlli
Very Insightful Person
Very Insightful Person

For Gurnesy on an iPhone do the following

Settings > Mobile Data > SIM applications > Roaming > Select Mode > Manual > International 

Set back to national or automatic on you return.

Check charges to avoid bill shock

https://www.virginmedia.com/help/virgin-media-roaming-hub/guernsey

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

For Gurnesy on an iPhone do the following

Settings > Mobile Data > SIM applications > Roaming > Select Mode > Manual > International 

Set back to national or automatic on you return.

Check charges to avoid bill shock

https://www.virginmedia.com/help/virgin-media-roaming-hub/guernsey

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Brilliant. 

Thanks enlli,

All sorted now. Thanks for your help. Much appreciated. 

Andy