Hello, I have an old Nokia pay as you go phone I keep for emergencies which has a balance of about £20 on it. I went to use it last week and it wouldn't work. It came up saying ( sim card registration failed) and emergency calls only. Has any one got any ideas why this has happened.? and also have I lost my £20. Can Anybody help.
"3.7 Keep talking!: You need to use our Services at least once within any 180 day period either by making a chargeable call or sending a text message. If you don’t we may suspend your access to the Services and disconnect you from the Network. We don’t really want to lose you as a customer so please ensure you keep talking or texting!"
It's also possible your number could have been recycled to the pool of mobile numbers available to be re-used.