SIM Card still not working

[ECook98]

SIM card randomly stopped working, ordered a new one and that’s ones not working either. Have used other SIMs in the device and they work so I believe it may be an issue with my account. Can’t call anyone due to SIM issues. Please help

#SIM #iPhone11

[Reece_MH]

Hi @ECook98,

Thanks for getting in touch. I'm really sorry to hear your Replacement SIM isn't working.

I will need to take a further look into your account for this. I'm going to pop you a PM for some details, please head over to the purple envelope at the top of our forums.

Thanks,

[ECook98]

@reece_mh don’t seem to have received a message. Cheers.

[Reece_MH]

Hi ECook98,

I'm really sorry about that. The system failed to send the PM over to you and didn't notify me. I've resent the PM, you should see this in your inbox

Thanks,