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Reset voicemail password

mandjpryce
Joining in

on ‎07-03-2022 15:10

I'm on hols in southern Ireland and cannot access my voicemails ...I need to reset my password.  I've tried dialling 789 for customer services but it's saying not available.  How can I contact virgin customer services to reset my voicemail password ???

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2 REPLIES 2

Steven_L
Forum Team
Forum Team

on ‎07-03-2022 15:14

Hey @mandjpryce,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I can get this looked into further for you but would need to take a few details via private message, please look out for my message and we can get started.

Regards,

Steven_L

 

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Steven_L
Forum Team
Forum Team

on ‎07-03-2022 15:51

Thanks for coming back with your details via private message @mandjpryce, I have requested the new pin for your voicemail and it should be sent to you via text in the next few minutes.

Regards,

Steven_L

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