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Kevin_Barker
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Replying to SMS from UK Area code

I am trying to reply to an SMS message from a UK 01*** area code number. However, I keep getting an undeliverable message. Is this particular to Virgin as I am able to do this on a Vodafone contract. 

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Beth_G
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Re: Replying to SMS from UK Area code

Hi Kevin_Barker,

 

Welcome to the Community Forums! I'm terribly sorry for our delayed response from here.

 

Can I just double check that you're trying to text a landline number? If that's the case, I'm afraid that mobile to landline SMS's would fail and isn't something we support.

 

Let us know if you need anything else.

 

Kind regards,

 

Beth

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