Replacement SIM card not working

[doucejonna]

Hello!

I have received a new replacement SiM which just will not work. Its been in my iphone since Tuesday night. I've tried it on other phones, rebooted the phone numerous times, checked settings etc. I have never once been asked for the activation PIN.

Please help urgently as I am due to travel abroad on Monday.

Many thanks

Jonna Shamwana 

[Kain_W]

Hi there doucejonna,

Thanks for your post and welcome back to the community.

Apologies for the issues faced with the SIM activation, to investigate this further I've dropped you a PM.

You'll find the message within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM doucejonna,

I'm glad we got that sorted for you!

Be sure to pop back up to the team if you have any future queries.

Regards,