Replacement SIM card needed

[MCarthy]

Hi Chris,
Many apologies for hijacking forum. I have lost my mobile phone and am struggling to contact customer services for a replacement sim as I am unable to ring and there aren't any high street stores.

Could you please help me get a replacement sim?

[MOD EDIT: Subject title changed for clarity]

[Zach_R]

Hi @MCarthy,

Thank you for your post and welcome to our community forums. We're here to help.

I am so sorry to hear that you have unfortunately lost your mobile handset. Before we proceed with helping you with your replacement SIM card, have you reported your missing/lost handset yet so it can be blacklisted? Was it a handset that you purchased directly from us, or from a third party?

Thanks,