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jayhonda
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Message 21 of 31
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Re: Recycled phone

Sorry can't read as yet, page  says no PM's. Will keep checking.

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Gdread
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Message 22 of 31
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Re: Recycled phone

Sachin Tupsy was the one that sorted it: 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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jayhonda
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Message 23 of 31
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Re: Recycled phone

Sorry I mixed messages up. I got your PM yesterday. You were sending another PM to someone else. Anyway all's well that ends well, money in my account this evening! Job done!

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Gdread
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Message 24 of 31
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Re: Recycled phone

No probs, it was you rumbling that it was West One Tech that got the ball rolling.

Virgin Media owe me £40 for charging for free install, that's the next project!

 

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jayhonda
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Message 25 of 31
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Re: Recycled phone

Here's to  a successful outcome for you. Found site Complaints-number.co.uk.. C wealth of phone numbers not just Virgin.

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Jossey999
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Message 26 of 31
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Re: Recycled phone

Could you send me details as well please. They have had my phone nearly 2 weeks. 

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Gdread
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Message 27 of 31
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Re: Recycled phone

Done 

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jayhonda
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Message 28 of 31
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Re: Recycled phone

I initially got in contact/made complaint with Virgin by email. This was answered by email from West One Technology giving me a ticket number. Best do it that way and if no response, email quoting ticket number to

Sachin@w1t.co.uk

This is not a private/personal email address. Best of luck.

 

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Gdread
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Message 29 of 31
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Re: Recycled phone

I think Sachin is the Finance Director, things must be in a pickle I'd suggest.
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Forum Team
Forum Team
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Message 30 of 31
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Re: Recycled phone

Hi Jossey999, 

Really sorry there's been a delay in getting your mobile recycle payment. 

Has this been resolved since you posted?

If not then please pop me a personal message so that I can take a closer look. 

Thanks Smiley Happy 

Emma_C - Forum Team
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